PROSALBAN attaches great importance to the sensitive handling of all data that users transmit when visiting the website https://www.pro-salban.com (hereinafter referred to as the website).
The collection, processing and use of all data is carried out exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) valid in the European Union, the Austrian Data Protection Act (DSG), the Telecommunications Act 2021 (TKG) and country-specific laws on the protection of personal data of private individuals in the respective applicable versions.
Below you will find explanations of the type of data collected when you visit the website:
PROCESSING OF PERSONAL DATA
It is generally possible to use the website without registering and without disclosing personal data.
Only the information provided by the user’s internet provider is collected.
This is the IP address assigned to the user.
In addition, only personal data that is explicitly and voluntarily entered by the user is collected.
Such an entry can be made, for example, when users register on the website: In doing so, users are asked about their personal circumstances and have the opportunity on the website to enter the data appropriate for communication between PROSALBAN and the users.
This includes the name of the user, gender of the user, address and e-mail address of the user.
Each time the website is used, the IP address, time of use and geodata are also stored.
Such information is used by PROSALBAN exclusively for the corresponding purpose and in compliance with the applicable legal provisions; any further use is only made with the express consent of the user.
Users can object to the use of their data at any time.
See “User rights” below.
DECLARATION OF CONSENT OF USERS: Users expressly agree that PROSALBAN processes the personal data of the users referred to in the preceding paragraph for the purpose of providing access to the contractual services (use of the website www.pro-salban.com and in particular the online store for the purchase of PROSALBAN products), for communication (in particular sending newsletters) and for analyzing user behavior.
Users can revoke their declaration of consent under data protection law at any time without giving reasons by written declaration to PROSALBAN, whereby the further use of the data by PROSALBAN for purposes other than those necessary for the fulfillment of the contract becomes inadmissible.
USE OF COOKIES
In order to facilitate the use of the website for users, we use “cookies” (= text files which are stored on your end device and which enable the analysis of your use of this website) in accordance with EU and Austrian law (Art. 5 para. 3 E-Privacy Directive and § 165 para. 3 TKG 2021).
Use of the offers is also possible without cookies, but may be restricted as a result.
When using cookies with personal data, we obtain the active consent of the user in advance via the cookie banner.
These are the following cookies:
|
Name |
Description |
Storage duration |
|
rin-token |
Uses a token to ensure that data (e.g. authorizations) is actually sent by the user who is currently logged in. |
1 year |
|
rin-currency |
Saves the current currency for the user’s purchases. |
1 year |
|
rin-session |
Saves the user’s session data. |
1 year |
|
rin-language |
Saves the currently selected language. |
1 year |
|
rin-version |
Saving the A/B splitting. |
1 day |
|
rin-cart-id |
Saving the last used cart. |
1 year |
|
rin-cookie-notice-accepted |
Saves the accepted cookies. |
1 year |
|
rin-bouncer-token |
Used for special shopping windows during special sales. |
Until the end of the meeting |
|
rin-bouncer-waiting-token |
Used for special shopping windows during special sales. |
Until the end of the meeting |
|
rin-bouncer-shopping-starttime |
Used for special shopping windows during special sales. |
Until the end of the meeting |
|
rin-bouncer-sleeping-mode |
Used for special shopping windows during special sales. |
Until the end of the meeting |
The legal basis for the setting of technical cookies is the legitimate interest (online service offer & data security) in accordance with Art. 6 para. 1 lit. f GDPR.
In addition, the website uses various services that also set cookies.
These are the following third-party cookies:[1]
|
Name |
Description |
Storage duration |
|
_ga |
Is stored to distinguish between different users. |
2 years |
|
_gid |
To differentiate between visitors. |
24 hours |
|
_gat_gtag_UA_<property-id> |
Lowering the request rate. |
1 minute |
|
AMP_TOKEN |
Token with which a user ID can be retrieved from the AMP client ID service. |
30 seconds to one year |
|
__utma |
This cookie can be used to track your behavior on the website and measure performance. |
2 years |
|
__utmt |
The cookie is used like _gat_gtag_UA_<property-id> to throttle the request rate. |
10 minutes |
|
__utmb |
This cookie is used to determine new sessions. |
30 minutes |
|
__utmc |
This cookie is used to set new sessions for returning visitors. |
Session |
|
__utmz |
The cookie is used to identify the source of traffic to our website. |
6 months |
|
__utmv |
The cookie is used to store user-defined user data. |
2 years |
|
_fbp |
Used by Facebook to track user history via the website. |
3 months |
|
fr |
Used by Facebook to display a range of advertising products, such as real-time bids from third-party advertisers. |
3 months |
|
datr |
Used by Facebook for fraud prevention. |
2 years |
|
sb |
Used by Facebook to store browser details. |
2 years |
|
PHPSESSID |
Used by Prescreen to identify the session. |
2 years |
|
lufursdcevgps |
Used by Prescreen to track users who have shown interest in job offers. |
2 years |
|
__Secure-3PAPISID |
Freshchat agent portal cookie |
3 months – 2 years |
|
APISID |
Freshchat agent portal cookie |
3 months – 2 years |
|
user_credentials |
Freshchat agent portal cookie |
3 months – 2 years |
|
amplitude_id_* |
Freshchat agent portal cookie |
3 months – 2 years |
|
session_token |
Freshchat agent portal cookie |
3 months – 2 years |
|
_fw_crm_v |
Freshchat agent portal cookie |
3 months – 2 years |
|
JSESSIONID |
Freshchat agent portal cookie |
3 months – 2 years |
|
ANID |
Freshchat agent portal cookie |
3 months – 2 years |
|
ajs_group_id |
Freshchat agent portal cookie |
3 months – 2 years |
|
tag_sort_key |
Freshchat agent portal cookie |
3 months – 2 years |
|
NID |
Freshchat agent portal cookie |
3 months – 2 years |
|
__hstc |
Freshchat agent portal cookie |
3 months – 2 years |
|
session_state |
Freshchat agent portal cookie |
3 months – 2 years |
|
HSID |
Freshchat agent portal cookie |
3 months – 2 years |
|
SSID |
Freshchat agent portal cookie |
3 months – 2 years |
|
FC-XSRF-TOKEN |
Freshchat agent portal cookie |
3 months – 2 years |
|
growSumoPartnerKey |
Freshchat web messenger cookie |
3 months – 2 years |
|
helpdesk_url |
Freshchat website |
3 months – 2 years |
|
_hp2_* |
Freshchat Heap Analytics |
3 months – 2 years |
|
_BEAMER_* |
Freshchat Beamer notifications |
3 months – 2 years |
|
zarget_* |
Freshchat Freshmarketer |
3 months – 2 years |
|
fm_sid_* |
Freshchat Freshmarketer |
3 months – 2 years |
|
sessionstack-session-id-* |
Used by SessionStack to identify the session. |
Session |
|
sessionstack-active-window-* |
Is used by SessionStack to identify the tab of the session. |
Session |
|
sessionstack-anonymous-* |
Is used by SessionStack to generate an internal, anonymized ID. |
1 year |
|
sessionstack-identified-* |
Used by SessionStack to bundle sessions according to the anonymous ID. |
1 year |
|
player |
Used by Vimeo to save user settings when playing embedded videos. |
1 year |
|
sync_active |
Used by Vimeo to store users’ video preferences. |
1 year |
|
vimeo_gdpr_optin |
Used by Vimeo to store the consent to use their services. |
10 years |
|
__zlcmid |
Used by Vimeo to store a user ID. |
1 year |
|
is_logged_in |
Is used by Vimeo to store whether a user is logged in. |
10 years |
|
has_logged_in |
Used by Vimeo to store whether a user has ever been logged in |
10 years |
|
sd_client_id |
Is used by Vimeo to store an ID of the client. |
2 years |
|
__zlcmid |
Used by Vimeo to store a user ID. |
1 year |
|
__ssid |
Is used by Vimeo to save the session ID. |
10 years |
|
continuous_play_v3 |
Used by Vimeo to track whether or not the “continous_play” option is enabled for a user. |
1 year |
|
vuid |
Used by Vimeo to store the Vimeo Analytics ID. |
2 years |
[1] Note: This list cannot claim to be exhaustive, as individual third-party providers update and change their choice of cookies on an ongoing basis.
To prevent cookies from being set by advertising providers, you can also block third-party cookies in your browser. Here you will find instructions for the most popular browsers: Firefox, Chrome and Internet Explorer.
Third-party cookies are blocked by default in Apple Safari.
PROSALBAN informs you about the use or setting of cookies by means of a cookie banner.
You consent to the setting of cookies if you agree to this after being informed via our cookie banner and continue to navigate on the website.
You can obtain further information about the individual cookies via a link in the cookie banner.
You can block the setting of individual or all cookies via your browser settings.
GOOGLE ANALYTICS
This website uses the service “Google Analytics”, which is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for the purpose of analyzing website usage by users.
The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
PROSALBAN uses IP anonymization, so your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.
Google uses the information to evaluate your use of the PROSALBAN website, to compile reports on website activity and to provide PROSALBAN with other services relating to website activity and internet usage.
The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data in order to establish a personal reference.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of the websites to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your anonymized IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link – http://tools.google.com/dlpage/gaoptout?hl=de.
The legal basis for the use of Google Analytics is the legitimate interest of PROSALBAN in accordance with Art. 6 para. 1 lit. f GDPR.
The analysis of the use of the website and the statistical evaluation is carried out in order to further improve the offer on the website and to make it more user-friendly.
This data is forwarded to Google for the stated purposes.
PROSALBAN uses Facebook on its website. Facebook is a social media network of the company Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
We only want to show our services and products to people who are really interested in them.
With the help of Facebook ads, we can reach precisely these people.
By using individual Facebook tools, personal data can be sent to Facebook.
Depending on the tools used, customer data such as name, address, telephone number and IP address may be sent.
Facebook uses this information to compare the data with the data it has about you (if you are a Facebook member).
Before customer data is transmitted to Facebook, it is hashed.
This means that a data set of any size is transformed into a character string.
This is also used to encrypt data.
In addition to the contact data, “event data” is also transmitted.
“Event data” refers to the information we receive about you on our website.
For example, which subpages you visit or which products you buy from us.
Facebook does not share the information it receives with third parties (such as advertisers) unless the company has explicit permission or is legally obliged to do so.
“Event data” can also be linked to contact details.
This allows Facebook to offer better personalized advertising.
After the aforementioned matching process, Facebook deletes the contact data again.
You can also find general information about the use of Facebook cookies at https://www.facebook.com/policies/cookies.
In principle, Facebook stores data until it is no longer needed for its own services and Facebook products.
Facebook has servers all over the world where data is stored.
However, customer data is deleted within 48 hours after it has been compared with your own user data.
The data is only deleted completely if you delete your Facebook account entirely.
YOUTUBE
The PROSALBAN website contains YouTube videos. YouTube is a video portal of YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page on our website that has a YouTube video embedded, your browser automatically connects to the servers of YouTube or Google, which is the parent company of YouTube. Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all data processing in Europe.
As soon as you visit a PROSALBAN website that contains a YouTube video, YouTube sets at least one cookie that stores your IP address and our URL.
If you are logged into your YouTube account, YouTube can usually assign your interactions on our website to your profile using cookies.
This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your internet provider.
Other data may include contact details, any ratings, the sharing of content via social media or adding to your favorites on YouTube.
The data that YouTube receives and processes from you is stored on Google servers.
Most of these servers are located in America.
At https://www.google.com/about/datacenters/inside/locations/?hl=de you can see where the Google data centers are located.
Your data is distributed across the servers.
This means that the data can be accessed more quickly and is better protected against manipulation.
Google stores the data collected for different lengths of time.
You can delete some data at any time, others are automatically deleted after a limited time and others are stored by Google for a longer period of time.
Some data (such as elements from “My activity”, photos or documents, products) that are stored in your Google account remain stored until you delete them.
Even if you are not signed in to a Google Account, you can delete some data that is linked to your device, browser or app.
NEWSLETTER
It is particularly important to us to keep our customers informed about selected current products.
We are happy to send you information about new products and invitations to our events at regular intervals.
The e-mail address provided by you as part of the contractual relationship and the personal data provided when registering to receive the newsletter (e-mail address, title and name) will be processed for the purposes of sending/communicating information on current product innovations, offers, publications, innovations within our group of companies and press releases by e-mail and, if you have voluntarily provided us with your address and telephone number, by post or telephone and evaluating the click behaviour of the e-mail recipient to optimize the editorial offer using web analytics.
The processing of your personal data by PROSALBAN is based either on your consent (Art. 6 para. 1 lit. a GDPR) or on our legitimate interest (Art. 6 para. 1 lit. d GDPR, § 174 TKG 2021).
If you do not give us your consent to receive our newsletter, you will only receive a newsletter from us if you have not objected.
You will be informed separately below about the possibility of objecting to receiving our newsletter.
The provision of services within the scope of the existing contractual relationship is independent of your consent or objection to the newsletter.
The legal basis for the processing of the evaluation of the click behaviour of email recipients to optimize the editorial offer using web analytics is the legitimate interest of PROSALBAN in accordance with Art 6 para 1 lit f GDPR.
The analysis is carried out in order to further improve the content of our newsletter and to make our newsletter attractive and informative for our recipients.
The data processed for the aforementioned purposes will generally be stored until you withdraw your consent or until you object to receiving the newsletter.
Beyond this, only the absolutely necessary data will be stored on the basis of the applicable legal provisions or retention obligations for the purpose of proving your consent or revocation.
You can revoke your consent to receive the newsletter at any time by sending an email to sooo@pro-salban.com.
You can also unsubscribe from the newsletter at any time by clicking on the “Unsubscribe newsletter” button at the end of each newsletter.
The withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal.
LINKS
The website contains links to other websites.
These links to websites of other Internet participants are provided as a service to cover the accessing party’s need for further information.
PROSALBAN has no influence on their content.
PROSALBAN accepts no liability for this content.
The respective provider of the linked website is solely responsible for the content and accuracy of the information provided there.
SECURITY AND CONFIDENTIALITY
PROSALBAN implements appropriate technical and organizational measures in accordance with Art 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the likelihood and severity of the risk to the rights and freedoms of natural persons, in order to prevent data loss or misuse, in particular due to data loss through unauthorized deletion, system failure, unauthorized modification or disclosure of confidential information.
In this sense, the following measures, among others, are taken to protect your data and to secure it against loss, destruction, access, modification and dissemination by unauthorized persons
- Ensuring the confidentiality, integrity, availability and resilience of the systems and services in connection with the processing;
- Ensuring rapid recovery of the availability of personal data in the event of a physical or technical incident;
- Implementation of procedures to regularly review, assess and evaluate the effectiveness of technical and organizational measures to ensure the security of processing.
Please note that we accept no liability for the disclosure of information due to errors in data transmission not caused by us or attributable to us and/or unauthorized access by third parties.
CHANGES TO THIS PRIVACY POLICY
In order to be compliant with the latest laws and existing case law, this Privacy Policy may be updated to protect users’ personal data.
Users should review the Privacy Policy from time to time to stay informed about how PROSALBAN is protecting Users’ data and continuously improving the content of the Website.
If PROSALBAN makes significant changes to the collection, use and/or disclosure of personal data provided to PROSALBAN by users, PROSALBAN will notify users by means of a clear and visible notice on the website.
By using the website, you agree to the terms of this Privacy Policy.
In case of doubt, the German version of the privacy policy applies.
USER RIGHTS
As a user of our website, you have the following rights:
- Right to information (Art 15 GDPR): You have the right to request confirmation from PROSALBAN as to whether your personal data is being processed.
In addition, you have the right to request further information about the specific processing purposes, categories of personal data, recipients or categories of recipients of personal data, storage period, the existence of a right to erasure or rectification of your personal data or to restriction of processing and the right to object, the existence of a right to lodge a complaint and regarding all available information about the origin of your data. - Right to rectification (Art 16 GDPR): You have the right to obtain from PROSALBAN without undue delay the rectification of your personal data.
This right includes the rectification of inaccurate data and the completion of incomplete personal data. - Right to erasure (Art 17 GDPR): You have the right to obtain from PROSALBAN the erasure of your personal data without undue delay where the grounds set out in Art 17 (1) (a) to (f) GDPR apply (e.g. the purpose of the processing no longer applies) and the processing of your personal data is not necessary, provided that there are no statutory retention obligations to the contrary.
- Right to restriction of processing (Art 18 GDPR): In the cases referred to in Art. 18 GDPR (e.g. inaccuracy of the processed personal data, unlawfulness of the processing), you also have the right to obtain from PROSALBAN restriction of processing.
- Right to data portability (Art 20 GDPR): You have the right to receive the personal data concerning you, which you have provided to PROSALBAN, in a structured, commonly used format and to require PROSALBAN to transmit those data to another controller.
- Right to object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data that is processed within the scope of this website.
- Revocation of declarations of consent (Art 7 para 3 GDPR): You have the option to withdraw your consent at any time.
- Right to lodge a complaint: In addition, you can lodge a complaint with the competent data protection authority at any time; the contact details of the Austrian authority are as follows:
Austrian Data Protection Authority,
Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
You can assert your rights as a data subject – with the exception of the right to lodge a complaint with the data protection authority – against PROSALBAN at the following address:
PROSALBAN GmbH
Mühltal 4
6305 Itter
Austria
sooo@pro-salban.com
July 2024
