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skincare inspired by nature
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Welcome to Prosalban!

We are committed to providing high-quality, nature-inspired products for skin care and special applications. We have developed our products with a lot of love and on the base of traditional, old knowledge and new findings in skin care.

Our goal is to contribute to a new feeling of quality of life with a unique and comfortable skin feeling. Follow us to discover the latest trends, tips and tricks about our skincare products and much more. Let’s explore the power of nature together and make your skin glow!

You can find answers to many frequently asked questions here.
If you have any further questions or concerns, please do not hesitate to contact us!
In urgent cases, we are also happy to help by telephone during the following business hours:

Monday – Friday: 08:30-12:00
Telephone no. +43 5335 45391

or by mail to:

sooo@pro-salban.com

“Natural care for every day!”

Prosalban pampers your skin with high-quality ingredients and ensures a radiant appearance.

Skin & scar care

Our multi-purpose genius is definitely the PROSALBAN REPAIR BALSAM. It cares for scars, cracks and dry skin, is soothing for itchy skin and can be used after intensive sunbathing. PROSALBAN REPAIR BALSAM is suitable for sensitive skin and for babies from 6 months. Economical to use. Also ideal for old, irritating scars. Dermatologically tested.

Massage oils

The professional massage oils PROFASCIA CITRUSGARDEN and ALPINE HERBS were developed with the knowledge of the special requirements of masseurs and physiotherapists. PROFASCIA massage oils are particularly suitable for relaxing massages or rubs, e.g. after sporting activities or physical strain/exertion. The special composition of various natural oils makes PROFASCIA massage oil so special, it is nourishing and at the same time functional due to its ‘grip’. Massage therapists and physiotherapists particularly appreciate this property for therapies, the grip helps to loosen hardenings better. The natural essential oils provide a pleasant fragrance and refreshing moments.

Hand cream

PROSALBAN HAND CREAM is an essential hand care product for daily use.
The natural cosmetics-compliant formula with grape seed oil, shea butter, avocado oil and vitamin E is a gentle PRO for the care of even stressed hands.

Our research & development department is constantly working on expanding our product range with high-quality care products. You can look forward to more products in the near future… Sign up for our newsletter to make sure you don’t miss anything!

Our research and development department is constantly working to expand our product range with high-quality care products. Look forward to more products in the near future… Sign up for our newsletter so you don’t miss anything!

No, our products do not contain any harmful ingredients such as parabens, sulphates or phthalates. We attach great importance to the use of mainly natural and skin-friendly ingredients. Please refer to the individual products for the ingredients.

Yes, most of our products are suitable for all skin types. Please note that the Day / Night care creams are not suitable for children due to the hyaluronic acid they contain. Further information can be found with the respective product.

Our high-quality products are manufactured with love in nearby Bavaria, Germany in accordance with the applicable GMP guidelines. We ensure that all our products meet the highest quality standards. Our research & development department is constantly working to expand our product range with high-quality care products.

Yes, we offer a selection of vegan products. These are labelled to make it easier for our customers to choose.

Here are some examples: PROSALBAN HAND CREAM, PROFASCIA MASSAGE OILS ….

Coming soon:
PROSALBAN NIGHT CREAM
PROSALBAN DAY CREAM
PROSALBAN SKIN CARE OIL

Results may vary depending on the product and individual skin needs. As a rule, however, you should use the PROSALBAN REPAIR BALM for example, you should notice an improvement within a few days. You can usually feel the beneficial properties after the first application.

Yes, you are welcome to order our products conveniently via our website. We also offer fast shipping and various secure payment options via the service provider Mollie.

We are located in the middle of the beautiful Kitzbühel Alps in Itter, Tyrol | Austria. For more information as well as business hours, see ‘Contact’.

Yes, we regularly offer discounts and special offers. Subscribe to our free newsletter to get exclusive benefits and stay up to date with our latest promotions.

You can find a list of pharmacies | drugstores | doctors where our REPAIR BALSAM 15ml is available or can be ordered here.

Pharmacy Kirchbichl
Tiroler Straße 10
6322 Kirchbichl

Festungs-Pharmacy Kufstein
Kinkstraße 27
6330 Kufstein

Salven Pharmacy Söll
Dorf 71
6306 Söll

Drogerie am See
Achenseestraße 63
6212 Maurach am Achensee

Bären Drogerie Innsbruck
Maria Theresien Straße 42a
6020 Innsbruck

Parfumerie | Reformhaus Rieser Malzer
Hauptstraße 436
6290 Mayrhofen

Alpenkräuter Drogerie Rieser Malzer (auf Anfrage bestellbar)
Gerlos 228
6281 Gerlos

Dermatologist Dr. Bacher (FA für Dermatology & Venerology)
Grafendorferstraße 5a
9900 Lienz

Centre for medical body aesthetics and health
“Elbzollhaus” Dessau

 

 

 

No reactions on the skin have been observed so far.

Please pay attention to the ingredients of the respective products.

If you are allergic to any of the ingredients, please do not use the product in question.

 

If a product is not recommended during pregnancy or breastfeeding, this will be mentioned on the product page in the ‘Use’ section.

This may, for example, relate to products that contain certain active ingredients such as retinol or a natural retinol alternative that are not recommended during pregnancy.

The expiry date can be found at the bottom of each product.

Products without a printed expiry date have a shelf life of at least 36 months if unopened.

Please follow the instructions on the packaging / product – recognisable by the cosmetic jar symbol. Here you will find the expiry time after opening.

Before using the airless dispenser for the first time, the pump head must be pressed several times until some of the product comes out.

The ideal storage temperature for REPAIR BALSAM is 18°C to 25°C. The consistency of the balm may change depending on the temperature. Above 25°C, the balm may become more fluid. If the temperature is too low (below 18°C), the balm will become too solid.

You can gently warm the dispenser in your hands and the balm should become more liquid again. If this does not help, hold the dispenser with the lid closed under warm running water for 30 seconds to liquefy the balm again. Then hold the dispenser upright and press the pump head (can be up to 20 times) until some of the product comes out.

You can track your orders using the Swiss Post tracking code.

For the time being we deliver to selected countries.

A list of countries and the respective shipping costs can be found under DELIVERY.

If your country is not listed, please feel free to contact us.

E-Mail: sooo@pro-salban.com

 

We always do our best to process and dispatch your order as soon as possible.

IWithin Austria, you will normally receive your orders within 2-4 working days.

You will receive deliveries to Germany within 3 – 6 working days.

Parcel delivery to other countries can take up to 10 working days.

Please note that we have no influence on the delivery times of the post office or other service providers.

Austrian public holidays do not count as working days.

If your order is out for longer than the above-mentioned period, please contact us either by email at: sooo@pro-salban.com or Mon-Fri 08:30-12:00 by telephone on +43 (0) 5335 45391

We normally dispatch your parcel as quickly as possible, usually within 2 working days* at the latest. Sometimes it is faster and the product is dispatched on the same day. For international parcels, the postal route takes a little longer, but our dispatch times remain the same. We have no influence on the actual delivery time via our postal partners.

Further details on shipping costs and international shipping can be found here:
Shipping

* Please note that there may be delays on Austrian public holidays.

Please contact us if you would like to place an order for your pharmacy or practice.

by email:
sooo@pro-salban.com

or by telephone:
+43 (0) 5335 45391

We have special conditions for our partners and resellers. You can find more information here .

Your satisfaction is very important to us! Please contact us in the event of a complaint!

Please also state the reason for the complaint and send us detailed photos (in case of damage, etc.):

Send an E- Mail to:
sooo@pro-salban.com

You can also reach us by phone at:
+43 (0) 5335 45391
(please note business hours)

WRITE TO US:

We will get back to you as soon as possible!

HOW TO REACH US!

Telephone charges apply at the local rate.

Contact form

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